Contact Us

AMETEK Programmable Power, Inc. − San Diego
9250 Brown Deer Road
San Diego, CA 92121

Phone: 858-450-0085
Fax: 858-458-0267

Email: sales.ppd@ametek.com for general inquiries.

Prefer to "Chat" With Us?

Our Applications Engineers are available to chat online with you between the following hours:
Monday to Friday, from 7:00 am to 5:00 pm (Pacific Time)

Need an RMA?
To request a Return Materials Authorization, please click here.

Applications Assistance: For help on how to use a product you own contact the Customer Service Administrator at 858-458-0223 (or 949-955-1894 for VTI Instruments), then ask for an applications engineer, or request support online (here).

Sales Assistance: For help in determining the right product for your application, to check order status or for general inquiries, contact the AMETEK Programmable Power Sales Department at 858-458-0223 or email the Sales Department at sales.ppd@ametek.com. (Do not send Purchase Orders to this email)

PURCHASE ORDERS
Please do NOT send us your credit card information via email, fax or letter, unless requested.
To check the status of your order, contact the Sales Admin Department at: sales.ppd@ametek.com.
To place an order by email, send to: orders.ppd@ametek.com

Service
  • For immediate service support, try the "Frequently Asked Questions (FAQ)" postings under the Support tab.
  • Within the USA, if you want to obtain an RMA number to return your supply for repair click here
  • To speak with a service representative, or check status of your repair order, contact the Customer Service Department at 858-458-0223 or email us at repair.ppd@ametek.com.
  • Outside the USA, contact your local representative or contact the nearest Authorized Service Centers.

Ordering Spare Parts: To order spare parts for your AMREL, California Instruments, Elgar, Sorensen, or VTI Instruments product, contact the Customer Service Department by emailing us at: parts.ppd@ametek.com.

All Other Requests: For any other information regarding Programmable Power or VTI Instruments products or services contact the Sales Admin Department at 858-458-0223 or e-mail us at: sales.ppd@ametek.com